Unchained Digital / Custom Agent Brief

An agent should begin with a job, not a tool.

6 focused sections23 questionsYour answers go directly to Laura

This brief maps the role, responsibilities, authority, knowledge, systems, handoffs, and standards your agent needs before anything is built. Thoughtful answers beat polished ones.

The role

Start with the outcome, then define the work.

01What do you want this agent to make possible? *02Which role feels closest? *03If this agent already existed, what would it handle this week? *04What is this work costing now in time, delay, missed follow-through, or mental load?

Responsibility + authority

Useful agents need ownership, boundaries, and a clear escalation path.

05What should the agent own from beginning to end? *06What may it do without approval?07What must always be approved by a human?08When should it escalate, and to whom?

Knowledge + inputs

The agent can only use what it can reliably access and understand.

09What information must it know or access? *11Which rules, standards, tone, policies, or judgment should guide it?

Workflow + systems

Show us how the agent enters the business and where the work goes next.

12What event or request should activate the agent? *13Which tools must it read from, write to, or update?14What should happen after the agent completes its work?15Which people or systems receive the handoff?

Experience + guardrails

Define how it should feel and what it must never do.

16Who will interact with the agent? *17What should the interaction feel like?18What should it never say, do, decide, or access? *

Success

Give the build a finish line.

19What does done mean for this agent? *20What would make this build unquestionably valuable within 90 days?21Desired timeline22Relevant links23Anything else Laura should know before she looks at the architecture?

Send your brief

The right response begins with the right context.

First name *Last name *Email *Phone *Company

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